Questions, answered

Plans change. Reschedule or cancel free up to 24 hours before your appointment. Inside 24 hours, we may carry a small deposit over to your next booking. If the weather turns and we need to move a mobile job, that's on us — never a penalty to you.

No drop-off. We come to you and bring everything we need — water, power, and all our own gear — so we can do the whole job in your driveway. For multi-day work like ceramic coating and paint correction, we'll talk through a sheltered spot when we call (a garage or covered area), since those need to cure out of the weather to come out right.

A compact coupe and a three-row SUV are just different amounts of car to clean — more panels, more glass, more seats. We use size to pick the right package for the work involved. It's not a hidden fee.

Heavy cleanup jobs — biohazard, a lot of pet hair, deep stains, or mold — are quoted separately, because they take real extra time. If your car needs any of that, we'll say so on the confirmation call before anyone commits.

It removes swirl marks, oxidation, and light-to-moderate scratches — anything that hasn't cut through the clear coat. Deep scratches you can catch a fingernail in usually need touch-up or refinishing instead, and we'll point those out when we look the car over.

Just clear personal items and valuables out of the interior — we'll take care of the rest. We'll need to get to the car, and for some services a regular outlet and a water spigot. We'll sort out those details when we call.

If something isn't right, tell us within 48 hours and we'll come back and fix it, no charge. We'd rather you call us than live with it — the job isn't done until you're actually happy with it.